Hikers on a European mountain trail
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Let's Talk About Your Trip

Questions about a route, help picking the right holiday, or something to check before you book? We usually reply within one working day.

We usually reply within one working day.

Questions

Frequently Asked Questions

Common questions about getting in touch and what happens next.

Within one working day, usually much sooner. If your question is urgent, such as about a trip departing in the next few days, call us directly rather than emailing.
Use the same phone number and email address on this page. If you're currently travelling and need urgent support, use the local contact number included in your route pack instead.
Yes. Phone lines are open Monday to Friday, 8am to 5:30pm GMT. Outside those hours, send a message and we'll call you back if that's easier.
Yes. Select "A custom or private trip" in the form above and mention you'd like a call, and we'll arrange a time that works for you.

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